Disney Vacation Specialists
Jen & Steve Maude • Disney Travel Specialists
Jen & Steve Maude are Disney Travel Specialists with ClickTheMouse, serving families from Ottawa and beyond.
- College of Disney Knowledge graduate
- Certified Universal Orlando Specialist
What do Jen & Steve Maude specialize in?
- Disney Cruise Line
- Walt Disney World
- Universal Orlando
- Aulani
- Disneyland
- Royal Caribbean
- All Cruise Lines
About Jen & Steve Maude
We love everything and anything Disney. After spending 30+ years in the military, we decided to embark on a new, travel-focused career. We have traveled extensively to the many Disney properties in Florida, California, South Carolina, Hawaii, Paris, and Hong Kong, and have sailed on every Disney Cruise Line ship including the brand-new Disney Adventure. We have stayed in all categories of Walt Disney World resort hotels.
Jen grew up visiting Walt Disney World in Florida, and Steve grew up visiting Disneyland, so our connection was immediate. From our honeymoon at Walt Disney World to our love of Disney Cruise Line and being members of the Disney Vacation Club, there is a Disney aspect to every part of our lives. That love was passed on to our children, who were raised in "the House of Mouse" from the very beginning — from Disneyland to Walt Disney World to the Disney Cruise Line. What makes Disney special to us is the immediate sense of family and belonging when you first set foot on property. There is an intangible quality to Disney Magic that cannot be described — it can only be felt.
What makes our service unique is the personal attention and genuine care we give every client. We treat every vacation as if it were our own. We have styled our service along the same line as Disney Cruise Line Concierge, whose motto is "we'll take care of it." That has become our calling card, making ourselves available at any time for clients. People choose Travel Agents to make their travel less stressful, and we take that very seriously. From the first day you reach out until the day you return from your vacation, we will be there. We vowed to become the agents we always wished we'd had. We don't just want to book one trip for you — we want to be your first call for all your future travels.
One of our favourite Disney memories is watching the Main Street Electrical Parade at Disneyland for the first time with our kids, who were 3 and 1 at the time. Disney Cruise Line is our favourite destination because it combines the signature Disney magic with incredible dining experiences, Broadway-level entertainment, character meet-and-greets, and experiences for all ages.
In addition to our Disney and Universal expertise, we are well versed in multiple cruise lines, having sailed most of the major ones. We can help you decide the right line for you and plan the perfect trip, every time.
What is Jen & Steve Maude's personal Disney experience?
Jen & Steve Maude book from first-hand experience across the Disney universe.
- Ships sailed
- Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, Disney Treasure, Disney Destiny, Disney Adventure
- Parks visited
- Walt Disney World, Disneyland, Disneyland Paris, Hong Kong Disneyland, Aulani
What do clients say about Jen & Steve Maude?
Real reviews from families Jen & Steve Maude have helped plan.
"We planned and booked our Norway Disney cruise with Jen and Steve (Maudesquad at Click the Mouse)! They provided knowledgeable, friendly, detailed, attentive and personalized service. They were full of great ideas and expert recommendations based on their extensive experience as Disney travellers themselves. We highly recommend them for turning all your cruise dreams into reality!"
"From the very early stages of planning to the very end of the trip, Steve and Jen were there! They answered our questions, had great insight into travel options and travel excursions and provided us with the right amount of information for us to make informed and confident decisions. They are excellent travel arrangers. Not only do we recommend others consider them when planning travel, we couldn't imagine trusting our limited vacation time to anyone else!"
"We've now used Steve & Jen for two Disney stays and I can't recommend them enough! Last summer was perfect at Port Orleans Riverside and today we just checked out of Art of Animation! They helped us book our four-legged fur baby on our stays, confirm a pack and play for our toddler, and helped us secure some popular reservations like Topolino's for breakfast! I truly would not trust our Disney stays with anyone else!"
Jen & Steve Maude's Travel moments




Frequently asked questions about Jen & Steve Maude
- Who are Jen & Steve Maude?
- Jen & Steve Maude are a Disney Travel Specialist with ClickTheMouse, serving families across Ottawa and beyond.
- What do Jen & Steve Maude specialize in?
- Jen & Steve Maude plan CRUISE, WDW - Walt Disney World, DCL - Disney Cruise Line, DLR - Disneyland Resort, AUL - Aulani, RCI - Royal Caribbean, UNI - Universal, RCL vacations for families, from first-time Walt Disney World trips to multi-generational Disney Cruise Line sailings.
- Do Jen & Steve Maude charge fees?
- No. Booking with Jen & Steve Maude is free. Disney pays ClickTheMouse directly. You also receive industry-leading onboard credit on Disney Cruise Line bookings.
- Where are Jen & Steve Maude located?
- Jen & Steve Maude are based in Ontario and serve clients from all over Canada and the United States by phone, email and video.
Plan your trip with Jen & Steve Maude
Booking through Jen & Steve Maude is free. Disney pays the agency directly, and you get industry-leading onboard credit on Disney Cruise Line bookings.
700+ five-star Google reviews

