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Disney Vacation Specialist

Jenn Lalonde Disney Travel Specialist

Jenn Lalonde is a Disney Travel Specialist with ClickTheMouse, serving families from Greely, Beacon Hill, Riverside South, Manotick, Kemptville, Barrhaven, Orleans, Arnprior, Ottawa, Metcalfe, Osgoode, Stittsville.

Greely, Beacon Hill, Riverside South, Manotick, Kemptville, Barrhaven, Orleans, Arnprior, Ottawa, Metcalfe, Osgoode, Stittsville Ontario English 4+ years planning Disney vacations
  • College of Disney Knowledge graduate
  • Certified Universal Orlando Specialist

What does Jenn specialize in?

  • Disney Cruise Line
  • Walt Disney World
  • Universal Orlando
  • Disneyland
  • Disneyland Paris
  • Royal Caribbean

About Jenn

I've always loved helping plan my own family vacations, often for groups of 12-14 people. I loved organizing everyone's plans, finding the best resorts that suit everyone's needs, booking our dining reservations and making sure that every little detail was taken care of so everyone could simply enjoy our trip to the fullest. I was a stay-at-home mom until both of my kids started school full time. Once they were both in school I decided to take the leap and become a travel advisor specializing in Disney vacations. It felt like the perfect fit because I have always been the go-to person for Disney questions, recommendations and vacation planning. Now I get to do something I truly love!

Disney has always been my happy place. My first visit was when I was 13 years old with my parents and brother, and I fell in love with the magic. When I met my husband, I quickly discovered that he was just as big of a Disney fan as I was, so choosing Walt Disney World as our honeymoon destination was an easy decision. Since then it has become our favourite vacation destination and a place to return to again and again. We've had the opportunity to take both of our children since they were toddlers, and experiencing Disney through their eyes has made it even more magical. Watching them light up when they see their favourite characters, celebrating when they were finally tall enough to ride the bigger attractions and seeing the wonder in their eyes during the nighttime fireworks are memories I'll cherish forever. Every trip is always so different, especially now that my kids are older. Disney is always changing and expanding, so there is always something new to discover!

What makes my service unique is that I treat every vacation I plan as if it were my own. I genuinely want every guest to fall in love with the magic of Disney the same way I did as a child. Whether you're planning an adults-only getaway, a family vacation or a solo adventure, I make sure every detail is taken care of so all you have to do is show up, relax and make memories. I love getting to know each family individually so I can make personal recommendations that fit their travel style, interests and budget. No two vacations are ever the same and that is what makes this job so rewarding. Every trip is so unique and special, and I feel incredibly grateful that I get to play a small part in creating memories that will last a lifetime.

I love being able to share my passion for everything Disney with all my guests and help them create magical vacations they'll remember for a lifetime.

What is Jenn's personal Disney experience?

Jenn books from first-hand experience across the Disney universe.

Ships sailed
Disney Wish, Disney Treasure, Disney Destiny
Parks visited
Walt Disney World
Favourite Disney memory
It was 2019: my daughter was almost 5 and my son was 2. As we were walking into Magic Kingdom, my daughter saw Mary Poppins and said hi. Mary Poppins stopped what she was doing, took my daughter's hand, had the sweetest chat with her and walked her to the meet-and-greet location where we got to be the first guests of the day to get a photo and an autograph.
Favourite Disney destination
Walt Disney World! It's always expanding and changing, which means there is something new and exciting to discover every time you visit.

What do clients say about Jenn?

Real reviews from families Jenn has helped plan.

"Jenn from Click The Mouse was absolutely amazing! As a family of three from Ottawa Ontario, we were looking to book our first trip to DisneyWorld and stumbled upon Jenn at Click The Mouse. Right from the very beginning of the planning stage, Jenn was super friendly, helpful, and full of advice that she has obtained over the years. Throughout the planning process she was readily available to answer my questions and respond to my emails in a timely fashion. She was able to offer advice on all facets of our trip, from our Disney hotel choice, planning our park visits and even dining options. When we first started planning our DisneyWorld trip we considered booking directly with Disney, but for the same price we ended up booking with Jenn and gained so much more! Having no experience travelling to Disney as an adult, Jenn's advice was invaluable and made our trip seamless. She provided tips and tricks from her years of experience that made our first family trip to Disney World magical. It was such a magical and memorable first trip that we have already booked a return trip with Jenn. I highly recommend Jenn at Click the Mouse!"
WD Family — Walt Disney World
"As someone who has booked multiple Disney vacations with Jenn, I cannot recommend her enough. She makes planning our vacations completely stress-free. From the very beginning, she has been knowledgeable, responsive, and incredibly organized. She takes the time to understand what our family wants and handles every detail, from resort recommendations to dining reservations and helpful tips that make our trips so much smoother. Her expertise saves us time and ensures we get the most out of our Disney vacations. She is always available to answer questions, offers thoughtful advice, and makes us feel confident every step of the way. There's a reason I've come back to her again and again. Her exceptional service and attention to detail make all the difference! She truly embodies the Disney magic."
Delorme – Probert Family — Walt Disney World and Disney Cruise
"My Wife and I have now co-planned three separate Disney vacations with Jenn from ClickTheMouse, and I can say without hesitation that she is the best Disney planner you could ask for. Every trip has been seamless thanks to her incredible knowledge, attention to detail, and genuine passion for making each vacation special. She is professional, flexible, thorough, and incredibly responsive. No matter how many questions we had or changes we wanted to make, Jenn was always patient, caring, and willing to go the extra mile to ensure everything was exactly how we envisioned it. From restaurant bookings, transportation, suggestions/recommendations, and even highly detailed and structured trip planning, Jenn knocked it out of the park each time. What really sets Jenn apart is how much she genuinely cares about her clients. On our second trip, she played an instrumental role in helping me plan a surprise proposal inside Cinderella Castle – which is nearly impossible. She worked with me before the trip and continued communicating with me throughout the week while we were at Disney, helping coordinate every detail and making sure everything came together perfectly. Her dedication, support, and commitment gave me the confidence to pull off one of the most important moments of my life. There is absolutely no way I could have done it without her, she exceeded every expectation I had, which resulted in one of our most memorable times at Disney. Jenn doesn't just book vacations, she creates unforgettable memories. Her communication, professionalism, and willingness to go above and beyond are second to none, and it's clear that she truly loves what she does. After three incredible Disney vacations, I wouldn't trust anyone else with our family trips. If you're considering using ClickTheMouse, do yourself a favour and ask for Jenn. She has earned every one of these 5 stars, and if I could give her 5 stars three times over, I absolutely would. Thank you, Jenn, for everything you've done for our family and for helping create memories we'll cherish for the rest of our lives."
Serwylo and Daple Family — Walt Disney World

Jenn's Travel moments

Jenn Lalonde, Disney Travel Specialist at ClickTheMouse
Jenn Lalonde, ClickTheMouse Travel
Jenn Lalonde with Chewbacca at Star Wars: Galaxy's Edge
Star Wars: Galaxy's Edge
Jenn Lalonde inside a Disney Cruise Line life ring on the Disney Wish
Disney Cruise Line
Jenn Lalonde in front of Cinderella Castle at Magic Kingdom
Cinderella Castle, Magic Kingdom

Frequently asked questions about Jenn

Who is Jenn Lalonde?
Jenn Lalonde is a Disney Travel Specialist with ClickTheMouse, serving families across Greely, Beacon Hill, Riverside South, Manotick, Kemptville, Barrhaven, Orleans, Arnprior, Ottawa, Metcalfe, Osgoode, Stittsville.
What does Jenn specialize in?
Jenn plans WDW - Walt Disney World, DCL - Disney Cruise Line, DLR - Disneyland Resort, DLP - Disneyland Paris, RCI - Royal Caribbean, UNI - Universal vacations for families, from first-time Walt Disney World trips to multi-generational Disney Cruise Line sailings.
Does Jenn charge fees?
No. Booking with Jenn is free. Disney pays ClickTheMouse directly. You also receive industry-leading onboard credit on Disney Cruise Line bookings.
Where is Jenn located?
Jenn is based in Ontario and serves clients from all over Canada and the United States by phone, email and video.

Plan your trip with Jenn

Booking through Jenn is free. Disney pays the agency directly, and you get industry-leading onboard credit on Disney Cruise Line bookings.

700+ five-star Google reviews

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